VELOVulnerability Evaluation & Lifecycle Orchestration

Terms of Service

1. Service

VELO Security (“VELO”, “we”) provides on-demand security analysis of customer-supplied code, infrastructure-as-code, and AI/LLM application artifacts. Each scan returns a written report.

2. Pricing & payment

Each scan is priced deterministically before dispatch. You pre-fund a wallet in U.S. dollar increments and the scan price is debited from the wallet at dispatch. Subscriptions (Starter, Pro) provide a recurring monthly wallet credit and a discount on every scan while active.

3. Refund & expiration

Wallet credits are non-refundable. Each deposit expires 90 days from the day it is added. If a scan fails after dispatch, the charged amount is automatically returned to your wallet (it is not refunded to your card). Subscription discounts only apply while the subscription is active.

4. Data handling

We do not train models on your code. Source we ingest for a scan is kept only as long as needed to produce the report, and the report itself is retained in your account until you delete it.

5. Acceptable use

You may only submit code, repositories, or artifacts you own or are authorized to analyze. Submitting third-party code without authorization is prohibited.

6. Termination

You can cancel your subscription at any time. Existing wallet credits keep their 90-day validity. Either party may terminate the account for breach of these Terms.

7. Disclaimer

VELO reports are advisory. They do not constitute a security certification or a warranty against breach. Use of the service is at your own risk.

8. Contact

Questions? Email hello@velosec.co.

VELO — Deterministic Security Quotes for Cloud, Code & AI | velosec.co